General Terms and Conditions
In using this website you are deemed to have read and agreed to the following terms and conditions:
Through our website you are using an online travel platform which allows you to book accommodations and programs. When making a reservation through GoBudapest.com you enter a direct legally binding contract with us, who are an intermediary between you and the accommodation/program provider you book.
The accommodation/program provider gives us the information which we use on our website. Although we constantly monitor the information we get, we will not be held responsible for typographical errors, information loss because of website breakdown or maintenance due to the fault of the accommodation/program provider.
We are committed to protecting your privacy. Authorized employees within the company can only have access to the information within the system and only for permitted business functions.
We constantly review our systems and data to ensure the best possible service to our customers. Gobudapest.com reservation system is secure and your credit card and personal information are high standards to guarantee your privacy.
Your personal data will never be rented or sold by GoBudapest to third parties.
The personal information you provide during the online reservation are fully protected and we forward partially the relevant reservation details such as your name, booking date, travel period, name of accommodation or name of programme to the provider of the accommodation and programmes.
All transactions are encoded according to the latest SSL 128-Bit standards. This protocol encrypts the order information, preventing third parties from reading the given data.
Sharing information with authorities
Sometimes we are required by law or a regulation having the force of law to share your personal information with government or investigative authorities for prevention, detection or prosecution of criminal acts. To do so these require court orders, subpoenas or orders from a legal process.
On our website you will be shown the possibility for your booking enquiry, the currency it is shown in is EURO.
GO BUDAPEST service is free of booking fee, we do not charge any booking fees or add any administration fees to the hotel rate or program rate.
All hotel prices shown on the website GoBudapest.com are per room per night and include city tax, VAT and breakfast in the hotel.
All program prices shown on the website GoBudapest.com are per program for your selected date and include VAT.
Special offers and promotions are marked as such.
For the handling of your booking you are obliged to provide us with correct and complete data such as duration of stay and contact details.
A maximum of 4 rooms may be booked online whitin the booking for one hotel. Splitting a requirement for more than five rooms into several bookings each of a maximum of 4 rooms (10 persons ) is not permitted.
For reservations of more than 4 rooms (10 persons ) you are obliged to contact us via email to email@example.com .
After you have made the reservation, we will send you a confirmation email containing the booking details. Shortly afterwards you will receive another mail from us including a voucher which you should present at the hotel or the program provider.
It is worth checking the spam folder in your email to make sure your confirmation email was not blocked. You may need to add this web site to your “allowed” senders list to receive confirmation emails and information regarding future bookings.
If you have not received a response from us within 72 hours after your booking, you are obliged to contact us via email to firstname.lastname@example.org.
The reservations are guaranteed reservations which means the accommodation/program will be held for you unless you modify or cancel it.
Guaranteed reservations made via our website are binding, all prices are listed in Euros. The stated product prices are all final prices, they all include taxes, in case of accommodation also the breakfast, but no further costs are added.
The booking should be paid 14 days before arrival date, not receiving the payment allows us to cancel the order.
You can choose from the following payment methods:
- Direct Bank transfer :
Make your payment within 10 days after the booking directly into our bank account using your Order ID as the payment reference.Making the booking within 10 days of arrival date suggests immediate payment.
- PayPal :
PayPal standard works by sending customers to PayPal where they can enter their payment information.
- Credit Cards + iDEAL:
paying by credit card or the iDEAL method used in the Netherlands.
Your credit card will be charged immediately following your booking, when you give authorisation to make the payment. All orders are processed immediately.
If the credit card data proves not be correct when they are checked, or the card cannot be charged, or the banktransfer did not arrive to GoBudapest, we will send you a notification.
If the payment is still not received we preserve the right to cancel the booking .
We will inform you about this in an email.
Payments for groups or special arrangements must be fulfilled by bank transfer to our bank account which will be shown on the invoice.
In case of an unauthorised use of your credit card by third parties, please report this to your credit card provider and contact us immediately via email to email@example.com.
Please note that we allow the reservations to be modified until 14 days prior to arrival date, but the price can change due to availibility and season.
It is possible that after the modification the rate will be different from your original reservation and could result in a higher price. If the modification results in a higher total price than previously charged, the difference must be paid by bank transfer to our account.
Modification can only be made in writing to firstname.lastname@example.org.
In order to offer the most competitive rates, the reservations are non-refundable.
We allow you to cancel your booking free of charge within 6 day after making the booking.
After that time (7 days after making the booking) you can not cancel the booking.
We can accept a special medical circumstance for the cancellation(medical attest to receive).
Cancellation can only be made in writing to email@example.com.
Force Majeure/Vis major
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
Notification of Changes
GoBudapest reserves the right to change the conditions of “the terms and conditions” as it sees fit, the changes do not affect already processed orders. If there are any changes to our policies we will announce these changes on our home page.
The use of the Gobudapest.com website and its contents is only permitted in respect of individual requests for hotel room and program bookings. Automatic requests are not permitted. We would also like to point out that our data is protected by copyright and therefore any copying is prohibited.
We have no influence on the content of third party websites and cannot take any responsibility for this third party content.
The terms and conditions of our servies are covered in accordance with the Hungarian law, the place of performance is Hungary.
The parties shall settle all disputes amicably, failing this, they agree to be bound by the exclusive jurisdiction of the Court of the City of Budapest, Hungary
The contractual relationship is deemed to have begun at the moment all the following conditions have been fully met:
- once the required registration data have been filled in online and
- once the General Terms and Conditions have been accepted
- the payment has been received
- reservation has been confirmed
Date of entry into force: 11. 11. 2015.
GoBudapest / Globe Center Travel Agency
Száraz utca 20.
H-1104 Budapest, Hungary
Email: firstname.lastname@example.org, Phone: +36 1 267 9069